Services

Free of charge service




IN THE HOTEL ROOMS AND SUITES:

  • Compliment from the hotel – tea and coffee
  • Wi-Fi internet
  • Safe-deposit box
  • Satellite interactive TV with channels in different languages,  movie channels suitable for children, TV Account service
  • Bathroom - spacious bathroom with bathtub, SOS system, telephone, bathrobes and slippers for adults, Italian Allegrini cosmetics
  •  For children - baby chairs,baby cot beds, small baby accessories are supplied in advance on request

IN THE HOTEL:

  • SPA Centre: an indoor swimming poll with built-in jacuzzi cave and two outdoor swimming pools for adults and kids, filled with 34° C healing mineral water, salt room, Finish sauna, Kiva sauna, Infrared sauna, panoramic steam bath, laconium, adventure showeres, tepidarium, ice fountain and modern fitness equipped by TechnoGym
  • Wi-Fi internet on the territory of the complex
  • Kid’s club for childred aged from 3 to 14 with free year-round animation
  • Quiet game hall
  • Two playgrounds in the open with sandbox and playing facilities
  • Free-of-charge open parking lot

Entertainment Collection

After a busy day you may want to listen to your favorite music or play your favorite DVD.

Relax while playing cards or chess with your family members feeling at home in the comfort of our rooms.

Enjoy!

- Paid movie collection

- Mobile charger

- Book library and magazines

- Chess

- Backgammon

- Board games

 For further information and assistance, please contact Reception or dial number 9.

FOR SKIERS:

  • Free-of-charge shuttle services to the bottom station of the ski lift in Bansko according to a schedule.
  • Ski wardrobe equipped with heating stand, where you can store and maintain own or rented ski equipment

KIDS COMFORT 

A perfect stay – even for your kiddies!

Whether you need a baby bathtub or a potty, we’ll deliver everything you need.

- Baby cot

- Baby blanket and pillow

- Children’s bathrobe and slippers

- Potty

- Toilet seat

- Night lamp

- Changing mat

- Baby bathtub

- Socket / Plug protection

- Baby safety seat 9 – 18 kg.

- Bike safety seat

 For further information and assistance, please contact our Reception or dial number 9

Paid services



IN THE ROOM:

  • Room service
  • Laundry and ironing
  • Minibar
  • Special room supplying on special occasions
  • TV channels for children and adults

IN THE HOTEL:

  • The classic Katarino Restaurant, the Tavern Restaurant, lobby bar, Vitamin Bar, pool bar
  • SPA & Wellness Centre with precious stones warm room, serial bath, aramo bath with mineral water, beauty treatments and therapies for face and body
  • 3 conference halls with a capacity of 10 to 250 seats and technical equipment
  • Special Occasion Store with jewelry, souvenirs and gift kits, quality ski, snowboard swimming and sports accessories, interesting books
  • Culinary shop for connoisseurs of naturally produced sausages and cheese, honey, jams, sweets, different types of bread from our bakery
  • Games and sports facilities - bowling, tennis, tennis, electronic games
  • Business services
  • Bikes for rent
  • Charging station for 22 kW electric vehicles

FOR SKIERS:

  • Ski equipment during the winter ar preferential prices
  • Purchasing ski passes at the main reception
  • Ski lessons for children and adults / external service /

SHUTTLE SERVICES:

  • Airport Sofia – Katarino Spa Hotel and back
  • Shuttle services from and to otyher destinations

All shuttle transfers shall be accomplished upon prior request and confirmation. The service requires 100% prepayment.

FOR YOUR FREE TIME ON REQUEST IN ADVANCE:

  • Trips to local places of interests
  • ATV and offroad jeeps
  • Mountain hiking with mountain guide
  • Picnic in the open
  • Cultural team building, games in the open
  • Private parties
  • Weddings
  • Horse riding
  • Rafting
  • Paintball
  • Mountain biking
  • Golf
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